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mspradar Member Since December 29, 2008

100th SOP Video: Making Exceptions to Your Rules

mspradar on Small Biz Thoughts by Karl Palachuk

http://blog.smallbizthoughts.com - I've just posted my 100th SOP video. Check out my YouTube channel at http://www.youtube.com/smallbizthoughts. In addition to 100 SOP videos, you'll see hundreds of others. Subscribe to the channel and you'll never miss a new video.- - - - -Some folks view SOPs - standard operating procedures - as "rules" that much be followed. But sometimes you need to break the rules. Sometimes you need to opera

MyDigitalShield Unveils OmniWAN, a SD-WAN Solution Designed for the SMB Market

mspradar on Small Biz Thoughts by Karl Palachuk

http://blog.smallbizthoughts.com - My friend Len Dimiceli (VP of Channel Sales at MyDigitalShield) slipped this memo over the transom and asked me to pass it along.As a BONUS, this press release begins with a large bowl of vegetable soup! The first paragraph is chock full of tasty acronyms. :-)- - - - - MyDigitalShield Unveils OmniWAN, a SD-WAN Solution Designed for the SMB Market New solution brings the high quality and

P2 Technologies’ Switch to the Kaseya VSA RMM Keeps 40 Clients Happy

mspradar on Kaseya Blog - IT Automation

http://blog.kaseya.com - Four years ago MSP P2 Technologies was having trouble keeping up with the dozens of companies for which it provides near total and sometimes total IT support and management. This crossroads led to a re-evaluation of its RMM choice, and ultimately led to the adoption of Kaseya VSA, which is a virtual system administration solution. […]

SOP Video: Quarterly Roadmap Meetings

mspradar on Small Biz Thoughts by Karl Palachuk

http://blog.smallbizthoughts.com - Whether you call it a Quarterly Business Review - QBR - or (as I do) a Quarterly Roadmap Meeting, you should meet with each of your clients on a regular basis to discuss business. This is not a sales meeting! This is an opportunity to learn what's going on outside the technology world at your client. You need to see the whole picture in order to give good advice.That's the topic of my latest