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TCN Launches ‘Competitive Analytics,' Fully Integrated Business Intelligence Analytics Solution For Its Cloud-Based Call Center Platform

mspradar on Business Solutions News - TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide, recently announced the launch of Competitive Analytics, a fully integrated business intelligence analytics solution for its cloud-based call center suite, TCN Platform 3.0. The new solution provides real-time business intelligence (BI), analytics and reporting through intuitive and customizable dashboards.

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