Published News

MSP University's January State of the Industry Webinar Posted

mspradar on MSPU Managed Services Blog -
We've posted our January State of the Industry Webinar to MSP University's Courses page at Under "This Month's FREE Training". Topic: How To Win Business Through "Parallel Imaging" and Increase Profitability through Procurement

Top 10 Signs You Should Pass On An MSP Prospect

mspradar on MSPmentor - Sometimes the managed services market takes itself a bit too seriously. A little comic relief can be a welcome change from all the competitive posturing we see in the industry. With that thought in mind: I have to admit, I smiled a few times when I

Are You the Steve Jobs of Your Company?

mspradar on MSPmentor - First, let's get the depressing news out of the way: Steve Jobs is taking a leave of absence from Apple to deal with a medical condition. Many pundits think Jobs is irreplaceable. That got me thinking: I bet the vast majority of managed service prov

7 Tune-Up Tricks to Improve PC Performance

mspradar on Channel Insider - A grim economic outlook has forced many companies to delay new PC purchases. Can solution providers turn that negative into a positive by breathing new life into old PCs? These 7 tune-up tips will help. - The economic downturn has hit both soluti

Podcast: Digium Describes Hosted VoIP

mspradar on MSPmentor - Over on The VAR Guy (MSPmentor's sister site), we've posted a podcast with Digium Director of Global Channels Jim Webster. The discussion may appeal to managed service providers because Webster describes how some channel partners now offer Asterisk

Google Launches Google Apps Premier Edition Reseller Program

mspradar on Channel Insider - Google's launch of a formal reseller channel partner program for Google Apps Premier Edition could be considered a pre-emptive strike against Microsoft, as the Microsoft Office Web Applications aren't scheduled for release until 2010. Still, a chann

Touching Customer`s Desktops with LogMeIn Rescue

mspradar on Channel Insider - LogMeIn Rescue brings you to the customers site without leaving you office or having to pre-install any software on you customers PC. - Lets dispense with the obvious, LogMeIn Rescue is a remote control service. Its not magic and its not for ever

Data Center Managers Say They Can't Fill IT Jobs

mspradar on Channel Insider - Symantec's second annual State of the Data Center Report reveals that 43 percent of data center managers say finding qualified IT people is a big problem or a huge problem. Other findings include cost reduction efforts, server virtualization and sto

Dickison Out at McAfee

mspradar on Channel Insider - David Dickison is the latest channel executive to depart the security vendor. - In another blow to its channel leadership, McAfee confirmed that David Dickison, vice president of channel operations, has left the company.
Dickisons departure follo

Is 'Patch Tuesday' Dead?

mspradar on Channel Insider - After five years of Microsoft releasing patches on the second Tuesday of the month, theres some evidence that hackers are trying to game the release cycle to their advantage. Is it time for Microsoft to change its pattern? - Microsofts first Patc

SolarWinds Re-Ups Its Channel Commitment

mspradar on Channel Insider - The network management software vendor has renewed relationships with several large account resellers and distributors and is looking to expand its channel footprint. - SolarWinds would like to remind solution providers that it blows a friendly b

HP Rosy on 2009 Storage Prospects

mspradar on Channel Insider - Data volumes continue to increase exponentially, which makes HP believe end users will continue to invest in storage capacity and optimization technologies. - Hewlett-Packard believes that the outlook for the storage market in 2009
continues to b

Tech Data, Fonality Dial Up SMB Unified Communications

mspradar on Channel Insider - Fonalitys open-source platform enables solution providers to deliver a hybrid solution that is both hosted at customers' sites but managed remotely. - Tech Data is adding Fonalitys open source unified communications
(UC) systems to its Telephony

Dell Acquires More Microsoft IT Consulting Muscle

mspradar on Channel Insider - Dell paid $12 million for the Microsoft consulting portion of IT solution provider and Microsoft Gold Partner Allin. About 100 of Allin's 170 employees will move over to Dell as part of the deal. - Further shoring up its services organization on

5 Reasons Companies Aren`t Skipping Vista

mspradar on Channel Insider - The mere mention of Vista 7 and hints that it will be available in a few years is causing a stir in the press about holding onto Windows XP and skipping Windows Vista altogether. Certainly, an OS change is a major undertaking. So it is understandabl

Bomgar Offers an Appliance for All Remote Support Needs

mspradar on Channel Insider - Bomgar's remote support appliance eliminates many of the worries associated with security, remote access and remote control in one convenient package. - Pity the poor help desk worker, often tasked to solve near impossible
problems with nothing m

Is Microsoft the Managed Services Market's Biggest Enemy?

mspradar on Channel Insider - MSPs fear the software giant, but it may be the managed services platform vendors that have the most to lose. - Over the years Microsofts commitment to channel partners has been pretty
much unassailable, regardless of what you may think of the co

Procurement as a Service Gains Traction with MSPs

mspradar on Channel Insider - Rather than use engineering staff time for it, MSPs are outsourcing product procurement to the experts. - It seems the more IT services you provide to customers, the more they want you to sell them hardware and software. That is what many managed

Are These Companies Really on the Endangered Species List?

mspradar on Channel Insider - Channel Insiders 2009 Market Pulse report identified the top 10 IT vendors that may not survive the recession. The list has gotten much attention, but is it the right list? Weigh in on this discussion. - If you want to get peoples attention, conv

Solution Providers: PC Refresh Cycles Stretch to Five Years

mspradar on Channel Insider - As the recession stretches into 2009, companies are pushing their PC refresh cycles out to five years, according to solution providers contacted by Channel Insider. That's bad news for PC and server makers Dell, HP and Lenovo, but represents a diffe

Retailers Upbeat About TelePresence Applications

mspradar on Business Technology Roundtable - Companies with extended supply chains frequently need to collaborate with multiple partners -- simultaneously and visually. Yesterday at the National Retail Federation Conference in New York, AT&T and Cisco reminded attendees that they have adde

Wow, it’s far worse than I thought…

mspradar on Microsoft SMB Community Blog - There are those times in life that you stop, take a look around, think to yourself “Did I really see what I think I just saw?” then can do nothing but laugh about it and maybe try to figure it out. Yesterday I ran into one of those times.Just the ot

Can MSPs Grow As Small Businesses Shrink?

mspradar on MSPmentor - Most pundits remain upbeat about managed services. But here's a riddle that you'll need to solve in the months ahead: How can managed service providers continue to grow when their small business customers are shedding jobs (and therefore, devices to

Google Launches Google Apps Reseller Program

mspradar on MSPmentor - Google has pulled back the curtains on a Google Apps Reseller Program, allowing solutions providers and managed service providers to resell Google's cloud-based applications. Check out the Google-produced video below for a quick overview of the rese

Tracking and reporting on your E-Learning products

mspradar on Microsoft SMB Community Blog - One valuable benefit of Software Assurance is access to the included E-Learning courses, which provide access to self-paced, interactive training that is developed by Microsoft experts. These courses are designed to help improve your client's produc